How To Adjust The Start Time Of A Route

There are a few ways to change a route's start time in SmartRoutes, depending on whether you're adjusting an existing vehicle, setting one up for the first time, or overriding the time directly on the route.

Option 1: Adjust the start time via Manage Vehicles

1. Once your route is generated, click Manage Vehicles.
2. Select the vehicle assigned to the route you want to adjust.
3. Under Availability, update the Shift Start and Shift End times. You can also add a driver break here if needed.
4. Click Re-Optimize to update the route based on the new times.

Re-optimizing is essential here, this recalculates the most efficient stop order and ETAs based on the new start time, rather than just shifting every stop by the same amount.

Option 2: Set shift times when creating a new vehicle

If you're setting up a new vehicle rather than editing an existing one, you can set its shift times as part of that setup instead of adjusting them afterward.

1. Click Create Vehicle.
2. Enter the vehicle Name and assign a Driver.
3. Under Availability, choose Shift, Full Day, or Start Now.
4. If you selected Shift, enter the Shift Start and Shift End times.
5. Toggle Include Driver Break on if needed.
6. Click Save.

This vehicle will now use these shift times by default for any route it's assigned to, so you won't need to adjust the start time separately afterward, unless a specific route needs something different.

Option 3: Override the start time directly on the route

You can also override the vehicle's usual start time for a single route, without changing the vehicle's default shift settings. This is useful for a one-off change, for example a specific delivery day that needs an earlier or later start than usual, without affecting every other route that vehicle runs.

Go to: Edit Route > Edit Vehicle. Then adjust the Route Start time.

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