Support Centre

2. What is route optimization?

Route optimization is the process of planning a route to be as time and cost-efficient as possible. By optimising a planned route, the desired outcome is to find the quickest possible way to service each stop. In addition to factors road networks, vehicle types, distances, driver availability, route optimization should account for specific arrival time windows, multiple vehicles serving a set number of routes and stops, distance between stops and quantities of labour/drivers needed.

Route optimization software incorporates all known factors that can impact on a route and uses advanced algorithms and machine learning to find the most efficient route for any number of vehicles and stops in a matter of seconds.

As context, with 1 vehicle serving just 10 stops on a route, the theoretical number of routes that can be devised is 3,628,800. Route optimization Software takes the guesswork out of which of these many, many routes is the most efficient.

3. Who uses Route Planning & optimization Software?

When it comes to using it for business, route planning can also be used by a wide variety of businesses. Couriers, Truckers, Grocery & Furniture Home Delivery Services, Newspaper & Print Media, and Logistics companies can all benefit from a dedicated Route Planning & optimization Software.

Most commonly, it is used by any business that has more than one vehicle and serves routes with multiple stops on an on-going basis.

By removing the need for manual routing and planning, it can save hours in admin time and also reduces distance travelled and fuel consumed, resulting in time and financial savings for both business and driver.

People ask if it is easy for anyone to use but if you’ve used Facebook, email or any other software, you will be able to use SmartRoutes.

4. Is training provided by SmartRoutes?

At SmartRoutes, we offer full support for our Route Planning & optimization solution. Although the software is intuitive and user-friendly, we know that it can be helpful to have someone explain everything and help you get set up.

Our team will help you to set up your vehicles and capacities, driver and plan and optimise your first routes. We are also more than happy to provide any extra assistance to make sure you are comfortable with the platform.

5. Can you integrate SmartRoutes with other systems you use?

Yes, if you’re already fulfilling orders and/or managing a fleet of vehicles, it is likely that you use order management, telematics, eCommerce or other softwares to manage your business and SmartRoutes can be integrated with any of those systems. To see more on integrations view our integrations page.

6. Do you need a minimum or maximum number of vehicles?

Whether you have 1 or 1,000 vehicles, we have a solution for you. Regardless of the number of vehicles, the goal remains the same for all our clients; plan and optimise their routes in the most efficient way possible. Our back-office suite suite and mobile driver app will be of value whether you are an owner/driver or a transport manager.