Route Planning
Software


Plan faster delivery routes and keep drivers and customers informed from one platform

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Route planning software dashboard

Better routes. Fewer delays. Happier customers.

Route planning software takes the manual work out of building delivery schedules.
The result is shorter routes, fewer missed deliveries and less time spent planning each day.

Clock icon

Less time planning routes

Upload your order list, set your constraints, and get optimized multi-stop routes in minutes. No more spreadsheets and no manual sorting.

Delivery accuracy icon

More accurate delivery times

Routes are built around real time windows and driver schedules, so drivers arrive when customers expect them.

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Fewer failed deliveries

Customers receive SMS and email updates with live ETAs and tracking links, reducing the number of failed or missed deliveries.

How SmartRoutes route planning
software works

  1. 1
    Import orders from a CSV or spreadsheet, or pull orders directly from your OMS.
  2. 2
    We build the most efficient routes based on your stops, time windows, driver schedules and vehicle capacities.
  3. 3
    Assign routes to drivers and send them directly to the driver app. Drivers get turn-by-turn navigation and their full stop list.
  4. 4
    Monitor all drivers and deliveries from a live map view. Update routes mid-run, add stops, or re-assign if needed.
  5. 5
    Review delivery performance including planned vs actual routes, stop times, driver activity and proof of delivery.

Everything your delivery team needs,
in one platform

Route planning software takes the manual work out of building delivery schedules. The
result is shorter routes, fewer missed deliveries and less time spent planning each day.

Route planning and optimization

Build multi-stop routes that factor in time windows, vehicle capacities, driver breaks and collection or delivery stops. Set delivery zones to assign routes automatically by area. Use recurring routes for regular schedules.

  • Multi-stop route optimisation
  • Time windows and priority stops
  • Collection and delivery stops
  • Custom delivery zones
  • Recurring and scheduled routes
  • Load balancing across drivers
Time savings icon

Delivery teams can save up to 85% of their time spend on route planning

Route planning map on mobile

Driver app and dispatch

Drivers get their full route on a mobile app with turn-by-turn navigation. Dispatchers can track progress live, push updates and make mid-route changes from the dashboard.

  • iOS and Android driver app
  • Turn-by-turn navigation
  • Live route tracking for dispatchers
  • Mid-route stop adjustments
  • Push notifications to drivers
  • Barcode scanning on and off vehicle
SmartRoutes dispatch icon

Save even more time with one-click dispatch

Driver app notification on mobile

Customer communication

Keep customers informed at every stage with automated SMS and email notifications. Share live ETAs that update as drivers progress, and give recipients a tracking link so they can follow their delivery on a map.

  • Automated SMS and email notifications
  • Dynamic ETAs
  • Live customer tracking portal
  • Customer booking portal
  • Custom notification triggers
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Reduce incoming 'where is my order?' calls by up to 70%

Customer SMS tracking notification

Proof of delivery

Collect proof of delivery at every stop with photos, eSignatures and barcode scans. POD is stored against each delivery and can be included in customer notifications.

  • Photo capture
  • eSignatures
  • Barcode scanning
  • Geotags with timestamps
  • POD included in customer notifications
  • Searchable database
Proof of delivery icon

Quickly resolve delivery disputes with accurate and up-to-the-minute PODs

Proof of delivery signature on mobile

Analytics and reporting

Review route and driver performance after each run. Compare planned routes to actual routes taken, track stop completion times and analyse delivery metrics over time.

  • Planned vs actual route comparison
  • Driver performance metrics
  • Route performance reporting
  • Scheduled reports
  • Real-time alerts
Analytics icon

Continuously improve your delivery operations with accurate reporting

Analytics and reporting dashboard on mobile

Start planning better routes
in under 10 minutes

Route planning software for every
delivery team

SmartRoutes is used by delivery teams across a range of industries. Whether you run a few vehicles or a large fleet, the platform adapts to your delivery type and volume.

  • Furniture & Garden Centre

    Plan larger and more complex deliveries with accurate route scheduling, delivery windows and customer updates. Handle bulky items, two-person drops and routes where timing and service quality matter.

  • Courier & Logistics

    Build efficient multi-stop routes, manage drivers across depots and track deliveries live from one dashboard. Gives dispatch teams the visibility they need to manage high-volume route planning day to day.

  • Cannabis

    Manage time-sensitive deliveries with clear route planning, driver tracking and proof of delivery. Keeps cannabis delivery teams organised while giving customers accurate ETAs and delivery updates.

  • Grocery & Supermarket

    Plan time-sensitive grocery routes around delivery windows, stop priority and distance. Keep fresh orders moving while giving customers live visibility of their delivery.

  • Retail & eCommerce

    Import orders from eCommerce systems, build delivery routes quickly and send tracking links and ETAs to customers. Helps retail teams manage local delivery without relying on manual planning.

Route planning dashboard Route planning dashboard

What people say about SmartRoutes

Full visibility of every touch point

Delivering over 90,000 newspapers a week requires our entire operations and logistic divisions to be on the same page. SmartRoutes gave us full visibility of every touch point from print production right up to end customer queries. Without their combination of software and service, this simply wouldn't be possible.

Fran W. - The Irish Times
Quick and efficient customer support

SmartRoutes have been instrumental in structuring our delivery planning process. We now have more efficient delivery planning and better driver visibility. The whole delivery process is now more efficient both for our route planners and delivery drivers. Special thanks to Blake and the team for their quick and efficient customer support.

Brett L. - Outdoor Living
Improved our operational efficiency

The SmartRoutes platform has provided us with an additional touch point for our customers via the text message with tracking information. We've received really positive feedback on the system both from our customers around being able to track their orders as well as from stores on the positive impact it's had on our fulfilment processes.

Caroline W. - SuperValu/Musgrave

More features

Customer invoicing icon

Customer Invoicing

Generate invoices from completed delivery runs directly inside SmartRoutes.

Label printing icon

Label printing

Download delivery labels from SmartRoutes and choose from a range of templates.

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Multi-depot management

Manage routes, drivers and operations across multiple depots from a single account.

Delivery zones icon

Delivery zones

Create zones on the map and assign routes to drivers automatically based on their area.

Vehicle checks icon

Vehicle checks and driver questionnaires

Set up vehicle checks, driver forms and liability waivers that drivers complete before starting a route.

3PL client portal icon

3PL client portal

Give clients or third-party users a login to upload orders and view their own delivery updates.

Customer booking portal icon

Customer booking portal

Send customers a link where they can choose their preferred delivery day before routes are planned.

Operational digest icon

Operational Digest

Daily and weekly delivery reports that highlight route performance, missed stops, on-time rate and key trends for your team.

Driver push notifications icon

Driver push notifications

Drivers receive instant mobile notifications when routes change, so they always have the latest stop list and instructions.

Useful resources

Frequently asked questions

Route planning software helps teams cut planning time, reduce distance travelled and improve on-time delivery rates. It factors in multiple variables such as stop locations, delivery windows, driver hours and vehicle capacity, then suggests routes that meet these constraints. It also gives dispatchers and managers better visibility over drivers and deliveries so they can respond faster when plans change.
Any business that manages regular deliveries or field visits can benefit from route planning software. Common examples include furniture and garden centres, courier and logistics providers, cannabis delivery services, grocery and supermarket chains, and retail and ecommerce businesses that run their own local delivery.
Yes. By planning more efficient routes and reducing unnecessary mileage, route planning software can help lower fuel usage across a fleet. It also supports smarter driver allocation and fewer repeat trips, which can reduce wear on vehicles and overall operating costs.
Yes. SmartRoutes is built for multi stop delivery planning. You can upload a full list of stops, apply rules such as time windows and vehicle capacities, and generate optimised routes for each driver. The software also supports recurring routes, priority stops and mid-route changes when you need to adjust plans on the day.