Proof of Delivery

Capture POD on mobile app by e-sign, photo or barcode scan

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Secure your delivery operations and reporting with POD

Revamp your proof of delivery process with top-notch security and compliance measures by capturing e-signatures, photos or barcode scanning. Keep your customers informed with real-time notifitions and a live package tracking portal to enhance their deliery experience. Automate email confirmations to customers or integrate with your ERP system for seamless record-keeping.

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This feature allows customers to monitor their deliveries in real-time, keeping them informed of the delivery status and expected delivery time. Electronic proof of delivery helps your business to eliminate missed deliveries and avoid disgruntled customers. Moreover, improve customer return rates and streamline costs associated with the most expensive leg of your logistics journey.

Why use proof of delivery software?

Proof of delivery (POD) software offers several benefits for businesses of all sizes. It helps companies streamline their logistics operations, improve delivery accuracy, and enhance the customer experience. Electronic POD systems help businesses automate the delivery management process, reducing the time and resources required to manage delivery-related documents. This ensures that all delivery related information is accurate and reliable, reducing the likelihood of missed deliveries, delivery delays, or customer complaints.

Furthermore, POD software helps businesses provide better customer experiences. By providing real-time notifications and a live package tracking portal, busineseses can keep customers informed of their delivery status, enhancing the overall customer experience. This leads to increased customer satisfaction and loyalty, ultimately leading to increased customer retention rates. SmartRoutes’ POD software offers a comprehensive solution that allows businesses to automate their delivery maangement process, providing real-time tracking and notification features that enhance the customer experience while improvind operational efficiency.

The benefits of using proof of delivery software 

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Increased Efficiency

Automating the POD process significanyly reduces the time and resources required to collect and manage POD documents

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Reduced Costs

Reduce costs associated with paper-based POD systems, such as printing, storage and manual data entry. Additionally, businesses can reduce the likelihood of missed deliveries.

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Enhanced Security and Compliance

Electronic POD systems ensure that the delivery information collected is secure and compliant with legal requirements.

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Contactless Delivery

If the recipient is unavailable to receive the package, the delivery person can capture a photo showing the exact location where the delivery was dropped off.

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Improved Accuracy

Reduces the likelihood of errors and disputes by eliminating manual data entry and improving data accuracy

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Improved Customer Service

Helpdesk staff can access the POD documents and associated information remotely, ensuring that they the latest information to respond to customer queries.

Why you should choose SmartRoutes

  • Incredibly intuitive and simple-to-use platform and app
  • Most affordable full-service route planning software on the market
  • A dedicated customer support team that is committed to making SmartRoutes work for you
  • Delivery experience functionality that will ensure you delight and retain your customers
  • Highly configurable to meet the delivery needs of any business
  • Increased logistics efficiency leading to a happier end user

What people say about SmartRoutes

Grennans logo

The team at SmartRoutes have been exceptional. They were able to get us up and running in no time and even came on-site to understand operations and tailor everything accordingly. Since then support has always been there at a moments notice too.

John Grennan Grennans Transport

Planning your routes with SmartRoutes


Add your vehicles and team members


Connect your order management system directly to SmartRoutes


Create customer tags, driver territories and vehicle parameters


Assign orders automatically to territories, vehicle parameters, etc


View map of customers color-coded by how recently an order was placed


Specify if you want label scanning to take place at specific order stages


View end of day reports to track driver activity, order completion and mileage reports

Proof of delivery system with so much more

POD notifications

Automatically email your customers after delivery with proof of delivery photo or e-signature

E-signature capture

Drivers can capture recipient e-signature as proof of delivery directly on their SmartRoutes app

Photo proof

Use the mobile app to take a photo of delivery location and share with relevant parties

Integrate with your systems

Sync proof of delivery information back to your ERP system

Mobile apps

Beautiful and intuitive delivery driver apps on iOS and Android that get the delivery job done

Sync field and depot

Capture all delivery activities in real-time including progress of route stops, proof of delivery and driver notes

Order tracking

Filter orders by scheduled, in progress, completed or undelivered to successfully manage orders

Label printing

Print out manifests or labels direct from system

POD follow-up

Follow up with customers post-delivery with branded proof of delivery documentation

And that’s not all…check out other SmartRoutes features

Proof of delivery is crucial to closing the service loop

Proof-of-delivery is critical to closing the delivery loop. Proof of a service call being completed to a customers satisfaction is also essential in field sales and servicing companies. Deliveries in the field is an inherently uncertain activity and POD helps to bring clarity to the last mile. Electronic, automated POD improves your systems and reduces administrative time spent on the backend of your operation.

59% of consumers say a positive delivery experience has encouraged them to make a repeat purchase – IMRG

Talk to a SmartRoutes expert

  • Trusted by local to national logistics teams
  • Proven savings of up to 33% on per-delivery cost
  • Reduces carbon emissions to meet carbon neutral commitments
  • No set-up fees
  • Short-term commitment to test ROI
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