Delivery Management

When your delivery operation requires the very best end-to-end solution

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Manage your entire delivery operation from one platform

A total solution to delivery management is critical for all business types in order to control costs and protect the customer experience with you. SmartRoutes gives you total visibility and control over the entire delivery operation, allowing you to make data-driven decisions, optimize delivery performance and improve your overall logistics operations.

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Automatically assign orders to delivery drivers and provide them with real-time route optimization to ensure they arrive at their destination on time. Cut out missed deliveries and unhappy customers with a simple-to-implement solution that anyone in your business can use. Increase customer return rates and control your costs on the most expensive section of your logistics journey.

Why use Delivery Management Software?

If you're running a business that involves logistics and transportation, you know how critical it is to have an efficient delivery management system in place. With the right delivery management software, you can streamline your entire delivery process from order management to dispatching, route optimization, real-time tracking, and proof of delivery.

Our cloud-based delivery management software offers a range of features such as delivery scheduling, vehicle tracking and customer notifications, making it an ideal solution for businesses of all sizes. By implementing our delivery management software, you can reduce costs, increase productivity, and provide your customers with exceptional delivery services. Our software solution allows you to optimize delivery routes, which not only saves time but also reduces fuel costs, resulting in significant savings for your business. With real-time tracking, you can monitor the progress of each delivery and proactively communicate with customers about any potential delays. Our software also offers analytics and reporting tools that provide businesses with data to identify trends, optimize delivery performance, and improve overall logistics operations.

The benefits of using delivery management software

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Improve Operations

Automate manual tasks involved in logistics, reducing the workload on employees and increasing overall efficiency

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Data Analytics and Reporting

Gain actionable insights, identify trends, optimize delivery performance, and improve overall logistics operations

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Improved Customer Experience

Provide customers with more accurate ETA’s, leading to increased customer satisfaction and loyalty

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Order Management

Receive and manage orders, assign them to drivers, and track their status in real-time

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Seamless Integration

Integrate seamlessly with the system you already have such as CRM, ERP and WMS.

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Track Route Progress

Track route progress in realtime and give customers accurate updates

Why you should choose SmartRoutes

  • Incredibly intuitive and simple-to-use platform and app
  • Most affordable full-service route planning software on the market
  • A dedicated customer support team that is committed to making SmartRoutes work for you
  • Delivery experience functionality that will ensure you delight and retain your customers
  • Highly configurable to meet the delivery needs of any business
  • Increased logistics efficiency leading to a happier end user

What people say about SmartRoutes

Deliver IT logo
“It’s made life easier for everyone”

Our entire logistics team is now using SmartRoutes functionality, and the support we’ve received from their team has been exceptional. It’s made life easier for everyone and the order management functionality has made us more efficient across the board

Barry R. CEO, DeliverIT

Planning your routes with SmartRoutes


Add your vehicles and team members


Connect your order management system directly to SmartRoutes


Create customer tags, driver territories and vehicle parameters


Assign orders automatically to territories, vehicle parameters, etc


View map of customers color-coded by how recently an order was placed


Specify if you want label scanning to take place at specific order stages


View end of day reports to track driver activity, order completion and mileage reports

Delivery management with so much more

Database import

Easily import your database of stops or customers for easy route planning

Route scheduling

Schedule routes in the click of a button and assign those routes to direct to driver's app

Route management

View all data related to routes such as distance, duration and driver activity. Create saved routes and skeleton routes as needed

Order management

Create dispatch notes, manifests or order sheets for each order

Integrate with your systems

Sync delivery management data back to your ERP system or generate custom reports

Order tracking

Filter orders by scheduled, in progress, completed or undelivered to successfully manage orders

Label printing

Print out manifests or labels direct from system

Customer mapping

View your map of customers to facilitate regular visits and deliveries

Team permission sets

Permission settings for all of your team from drivers to depot managers to super-admins

And that’s not all…check out other SmartRoutes features

See how much you will save using SmartRoutes

Monthly Savings of implementing SmartRoutes


Send yourself your results to look back over later or share with colleagues!


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Talk to a SmartRoutes expert

  • Trusted by local to national logistics teams
  • Proven savings of up to 33% on per-delivery cost
  • Reduces carbon emissions to meet carbon neutral commitments
  • No set-up fees
  • Short-term commitment to test ROI
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