Customer Booking Portal: How to confirm time windows with customers

How to confirm time windows with customers using the customer booking portal

You must contact support in order to enable this feature.

Once it is enabled, you can access the Customer Booking Portal through the settings menu. Set the parameters here such as days of the week deliveries can be made, how many days in advance the customer can book and so on.

Customer Booking Portal

The next step is to set up notifications that are sent out pre delivery. Here you can include a link to the booking portal where your customers can either accept the given date and time or select an alternative, given your parameters previously set in the settings menu.

Choose 'Planned Delivery' Notification Type
Customer Booking Portal

Happy Routing!

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