Guides I outsource my deliveries, can I still use SmartRoutes? I outsource my deliveries, can I still use SmartRoutes? Yes you can!
Guides How to Setup Customer Notifications How to set up customer notifications and create new templates
Guides How to Make Changes to Your Routes How to make changes to your routes that haven't been dispatched
Guides Tips on how to optimize your free trial Tips on how to optimize your free trial - get the most out of SmartRoutes
Guides How to Add Custom Fields How to add custom fields, from assembly instructions to undelivered reasons.
Guides How to set up stop durations How to set up stop durations to ensure drivers don’t ‘fall behind’ by leaving this critical piece out of the planning process
Guides How to add collection 'stops' as well as delivery 'stops' on a route How to add collection 'stops' as well as delivery 'stops' on a route
Guides Customer Booking Portal: How to confirm time windows with customers How to confirm time windows with customers using the customer booking portal
Guides How to ensure loads are 'balanced' between drivers. How to ensure loads are 'balanced' between drivers and allow your drivers to finish at the same time.
Guides Vehicle Settings: How to add vehicle capacity and other constraints Vehicle Settings: How to add vehicle capacity and other constraints
Guides Address formatting and common issues Let’s take a look at address formatting and other common issues when uploading spreadsheets.
Guides How to Add Stops in SmartRoutes How to add stops in SmartRoutes manually, by uploading files and by customer.
Guides How to format and upload spreadsheets and .csv files How to format and upload spreadsheets and .csv files
Guides Integrations: How does it work? How to set up integrations with SmartRoutes and the systems you already use
Guides Unable to sign up for a free trial as email is already in use Unable to sign up for a free trial as it says "An account is already set-up for this email address. Please click here to sign in"