Best Cannabis Delivery Software: 6 Platforms Compared
Discover the best cannabis delivery software for retailers in 2025. Compare SmartRoutes, Onfleet, Tookan, and more for compliance, routing, and customer satisfaction.
Quick Summary
- Most cannabis delivery software handles routing but struggles with compliance reporting and proof of delivery logging.
- ID verification is often treated as a side step, but it should be built into the cannabis delivery workflow with time-stamped records.
- Retailers save hours when delivery orders from POS systems or eCommerce stores flow directly to drivers without manual entry.
- Time-sensitive delivery windows and scheduled deliveries are easier to meet with dynamic delivery routes and live driver updates.
- The difference between platforms often comes down to chain of custody and compliance reports: accurate, exportable, and regulator-ready records.
Every cannabis delivery service must ensure deliveries are made on time, age-verified, and fully traceable.
Regulators won’t accept “we forgot to log it” as an excuse.
That’s why choosing the right cannabis delivery software isn’t simply a tech decision; it’s a risk management decision!
The challenge? Most routing tools were not built with THC products in mind.
They don’t understand compliance rules of the cannabis industry, they treat age checks like it's optional, and they rarely give cannabis retail teams a clean compliance report when it matters.
If you’re tired of juggling spreadsheets, manual ID photos, and drivers asking, “Do I need to record this part?”, you’re in the right place.
Below is a clear comparison of the leading cannabis delivery tools used by cannabis delivery services, with a focus on what actually matters: compliance, delivery times, and customer satisfaction.
What to Look for in Cannabis Delivery Software
- Chain of custody & compliance: Timestamped logs for every step, from order creation to final delivery. This helps with compliance audits and reduces the risk of fines or license issues.
- Age verification on delivery: Quick, in-app workflows with time-stamped compliance records. A built-in system prevents mistakes, protects your business, and makes driver checks fast and simple.
- Time-sensitive delivery windows: Smart routing that adapts in real time keeps deliveries on schedule, improving customer experience and reducing delays.
- eCommerce store integration: Automatically push delivery orders from checkout to drivers without manual entry. This eliminates errors, speeds up fulfillment, and ensures orders are delivered accurately.
- Driver app & routing: Clear instructions and scheduled deliveries streamline operations, allowing drivers to cover multiple delivery zones efficiently.
- Reporting & exports: Generate compliance reports for regulators and internal review. Quickly generate logs for compliance inspections or to analyze operational efficiency and improve your workflow.
SmartRoutes Route Planning Software
Streamline your entire delivery process, all from one platform
6 Cannabis Delivery Software Tools Compared
1. SmartRoutes
Best fit: Cannabis retailers seeking a platform tailored for compliance, efficiency, and seamless ecommerce integration.
Standout features:
SmartRoutes allows you to create an in-app age verification questionnaire, letting drivers confirm age with a single tap while automatically creating a time-stamped compliance record.
The platform also supports time-sensitive delivery windows, optimized routing, and chain-of-custody tracking, so every order is traceable from checkout to delivery.
Its eCommerce integration means online orders flow directly to drivers, eliminating manual entry and reducing errors.
Why pick it: Designed with cannabis regulations in mind, SmartRoutes simplifies complex workflows while keeping deliveries fast and accurate, helping retailers stay compliant without slowing down operations.
2. Onfleet
Best fit: Retailers or courier networks that need a scalable, mature last-mile delivery platform.
Standout features:
Onfleet excels at route optimization, real-time driver tracking, automated customer notifications, and robust API integrations for connecting with other systems.
Its driver app is intuitive, making it easy for teams to manage multiple deliveries efficiently.
With cannabis-specific compliance features out of the box, you can customize workflows to handle age verification and chain-of-custody tracking.
Why pick it: Ideal for businesses that prioritize operational efficiency and growth, Onfleet offers a solid foundation for handling high delivery volumes while maintaining visibility across your team.
3. Onro
Best fit: Retailers looking for a simple, streamlined order-to-driver workflow without extra complexity.
Standout features:
Onro focuses on basic dispatch and order management, making it easy for smaller teams to assign drivers, track deliveries, and keep orders organized.
Its straightforward interface reduces training time, and it provides enough visibility to monitor daily operations.
The platform supports real-time tracking and proof of delivery, ensuring transparency.
Why pick it: Onro is a good choice for smaller cannabis retailers or businesses new to delivery operations that want an easy-to-use platform without the overhead of more complex systems.
4. Upper
Best fit: Cannabis retailers that need flexible courier management with tools for both drivers and store staff.
Standout features:
Upper offers dispatch management, driver tracking, and customer communication tools, helping retailers coordinate deliveries more efficiently.
It supports age verification through photo ID capture, maintaining legal compliance.
Why pick it: Upper is ideal for retailers who want a versatile platform that balances operational control with driver usability, making it easier to manage multiple deliveries without losing oversight.
5) Tookan
Best fit: Small to mid-size cannabis retailers seeking an affordable, easy-to-use delivery management platform.
Standout features:
Tookan provides a simple driver app, basic route optimization, and order management tools that help teams coordinate deliveries quickly.
It includes in-app messaging between dispatchers and drivers, real-time order tracking, and safe payment options through the customer app.
The platform offers advanced analytics and reporting through the manager app.
Why pick it: Tookan is a strong option for retailers who want cost-effective software that handles day-to-day delivery operations without unnecessary complexity, while still supporting basic compliance with some setup.
6) Blaze.me
Best fit: Cannabis retailers focused on delivery efficiency and driver workflow.
Standout features:
Blaze.me offers optimized route planning, time-window management, and batch scheduling, helping drivers complete deliveries on time and retailers maximize efficiency.
The platform includes scheduled and on-demand delivery options, driver tracking, and a dedicated dispatching panel.
Why pick it: Blaze.me is best for businesses that prioritize speed and operational clarity, especially those with multiple drivers and tight delivery windows, making it easier to meet customer expectations consistently.
Streamline Your Cannabis Deliveries with the Right Software
Efficient, compliant, and secure cannabis delivery software is essential for any retailer serious about scaling operations while staying within regulatory guidelines.
The right platform can reduce manual work, improve on-time delivery rates, and keep compliance records accurate and audit-ready.
Among the options available, SmartRoutes stands out by combining intelligent route optimization, in-app age verification with time-stamped compliance records, and seamless ecommerce integration. This means your team spends less time on paperwork and more time fulfilling deliveries efficiently, while staying fully compliant with state and local regulations.
If you want to test your delivery workflow, verify compliance, and see real operational improvements, start a free trial of SmartRoutes today.
Frequently asked questions
1. What makes a cannabis delivery service effective?
A successful cannabis delivery service relies on optimized delivery routes, sticks to accurate delivery time slots, and provides real-time updates. Using the right cannabis delivery tools ensures that every order arrives on time, enhancing customer satisfaction and maintaining compliance with state regulations.
2. How can cannabis retailers improve customer experience?
Improving customer experience starts with accurate delivery orders, clear communication about estimated delivery times, and reliable fulfillment. Integrating POS systems with your cannabis delivery process allows orders to flow seamlessly to drivers, reducing errors and increasing customer satisfaction.
3. Why is compliance reporting important in the cannabis industry?
Compliance reporting is critical for any cannabis retail operation. Platforms that provide compliance reports and logs for compliance audits help retailers prove proper handling of products, age verification, and chain-of-custody. Using these reports ensures regulators can easily verify your operations.
4. How can I manage delivery zones and scheduled deliveries effectively?
Mapping delivery zones and using software to manage scheduled deliveries allows cannabis retailers to plan routes efficiently. This reduces driver wait times, ensures delivery time slots are met, and increases overall operational efficiency.
5. What features should I look for in cannabis delivery tools?
Look for software that provides ID verification, proof of delivery, scheduled deliveries, and integration with POS systems. The right cannabis delivery tools help track each order, support compliance audits, and improve customer experience by reducing errors and delays.
If you enjoyed this blog, you might also like:
Caroline Hassett
Caroline Hassett
