Supermarket & Grocery
Delivery Route Planner
Improve NPS scores by maintaining delivery sequences and ensuring on-time grocery deliveries.
- No credit card required
- 7 day free trial
- Cancel anytime
Access Delivery on Time Reports
25%
Increase in Delivery Capacity
70%
Decrease in customer queries
60%
Less time spent on route planning
33%
Saving on fuel bills
Features
Route Planning
Simplify your route planning process and save countless hours on administrative tasks. Generate multiple delivery routes for various drivers and vehicles with a single click. Create geographical zones and allocate vehicles and drivers accordingly, streamlining your operations.
Delivery Driver App
Our driver app empowers retailers to automatically assign routes to drivers, providing a clear overview of their daily working hours. It also equips drivers with dispatch notes for each individual stop or customer, ensuring smooth and efficient deliveries.
Visibility over your Drivers
Completing planned routes in their sequence is crucial, as both early and late deliveries can inconvenience customers. Our driver app records and monitors drivers' progression and when they mark deliveries complete, enabling you to pull comprehensive reports for analysis.
Customer Notifications
Elevate customer satisfaction and boost Net Promoter Scores (NPS) by offering real-time Estimated Time of Arrival (ETA) notifications. Live tracking links enable customers to monitor their grocery delivery in real-time, delivering an enhanced and transparent shopping experience.
Delivery Management
Enhance vehicle efficiency with intelligent load-balancing, ensuring a balanced workload for your drivers. Allocate orders throughout the day, taking delivery time-slots into account and ultimately improving your in-store order picking efficiency. Record essential driver and route metrics, such as driving time, efficiency, and route diversion.
Integrations
Seamlessly integrate with your existing order picking run-sheet systems. As orders are placed and delivery time windows are chosen, our system will automatically route them based on driver availability, zones, and the delivery time windows selected by the customer.
- Access advanced insight and analytics
- Quickly update address data and routes for on-the-fly deliveries
- Maximize savings with intelligent load-balancing
- Provide drivers with dispatch notes for each delivery seamlessly
What grocery delivery teams have to say about SmartRoutes
The Smart Routes platform has greatly improved our operational efficiency when it comes to routing, it has also provided an additional touch point for our customers via the text message with tracking information. We've received really positive feedback on the system both from our customers around being able to track their orders as well as from stores in terms of the positive impact it's had on our fulfilment processes and operation efficiency.
Musgrave
Integrations
SmartRoutes is experienced in working with third-parties software providers and can be seamlessly integrated with your current Telematics and Order Management Systems
Easily integrate with your existing Proof-of-Delivery solution
See our full list of integrations here
Talk to us
- Trusted by logistics teams worldwide
- Proven savings of up to 33% on per-delivery cost
- Reliable customer support from our dedicated team
- Seamless integration with your existing tools
- Real-time tracking and live updates for customers