Capture POD on mobile app by e-sign, photo or barcode scan
Revamp your proof of delivery process with top-notch security and compliance measures by capturing e-signatures, photos or barcode scanning. Keep your customers informed with real-time notifitions and a live package tracking portal to enhance their deliery experience. Automate email confirmations to customers or integrate with your ERP system for seamless record-keeping.
This feature allows customers to monitor their deliveries in real-time, keeping them informed of the delivery status and expected delivery time. By implementing this simple solution, anyone in your business can eliminate missed deliveries and avoid disgruntled customers. Moreover, improve customer return rates and streamline costs associated with the most expensive leg of your logistics journey.
Proof of delivery (POD) software offers several benefits for businesses of all sizes. It helps companies streamline their logistics operations, improve delivery accuracy, and enhance the customer experience. Electronic POD systems help businesses automate the delivery management process, reducing the time and resources required to manage delivery-related documents. This ensures that all delivery related information is accurate and reliable, reducing the likelihood of missed deliveries, delivery delays, or customer complaints.
Furthermore, POD software helps businesses provide better customer experiences. By providing real-time notifications and a live package tracking portal, busineseses can keep customers informed of their delivery status, enhancing the overall customer experience. This leads to increased customer satisfaction and loyalty, ultimately leading to increased customer retention rates. SmartRoutes’ POD software offers a comprehensive solution that allows businesses to automate their delivery maangement process, providing real-time tracking and notification features that enhance the customer experience while improvind operational efficiency.
Automating the POD process significanyly reduces the time and resources required to collect and manage POD documents
Reduce costs associated with paper-based POD systems, such as printing, storage and manual data entry. Additionally, businesses can reduce the likelihood of missed deliveries.
Electronic POD systems ensure that the delivery information collected is secure and compliant with legal requirements.
If the recipient is unavailable to receive the package, the delivery person can capture a photo showing the exact location where the delivery was dropped off.
Reduces the likelihood of errors and disputes by eliminating manual data entry and improving data accuracy
Helpdesk staff can access the POD documents and associated information remotely, ensuring that they the latest information to respond to customer queries.
The team at SmartRoutes have been exceptional. They were able to get us up and running in no time and even came on-site to understand operations and tailor everything accordingly. Since then support has always been there at a moments notice too.Grennans Transport
Join 700+ happy SmartRoutes customers who have streamlined their delivery operations using our advanced logistics software
Add your vehicles and team members
Connect your order management system directly to SmartRoutes
Create customer tags, driver territories and vehicle parameters
Assign orders automatically to territories, vehicle parameters, etc
View map of customers color-coded by how recently an order was placed
Specify if you want label scanning to take place at specific order stages
View end of day reports to track driver activity, order completion and mileage reports
Automatically email your customers after delivery with proof of delivery photo or e-signature
Drivers can capture recipient e-signature as proof of delivery directly on their SmartRoutes app
Use the mobile app to take a photo of delivery location and share with relevant parties
Integrate with your systems
Sync proof of delivery information back to your ERP system
Beautiful and intuitive delivery driver apps on iOS and Android that get the delivery job done
Sync field and depot
Capture all delivery activities in real-time including progress of route stops, proof of delivery and driver notes
Filter orders by scheduled, in progress, completed or undelivered to successfully manage orders
Print out manifests or labels direct from system
Follow up with customers post-delivery with branded proof of delivery documentation
And that’s not all…check out other SmartRoutes features
Proof of delivery is crucial to closing the service loop
Proof-of-delivery is critical to closing the delivery loop. Proof of a service call being completed to a customers satisfaction is also essential in field sales and servicing companies. Deliveries in the field is an inherently uncertain activity and POD helps to bring clarity to the last mile. Electronic, automated POD improves your systems and reduces administrative time spent on the backend of your operation.
59% of consumers say a positive delivery experience has encouraged them to make a repeat purchase – IMRG