Capture proof of delivery by e-signature, photo or barcode scan for total security and compliance. Automate email confirmation to customers or to the relevant ERP system.
Excel at the delivery experience for your customers keeping them in the loop with real-time notifications and a live package tracking portal. Cut out missed deliveries and unhappy customers with a simple to implement solution that anyone in your business can use. Increase customer return rates and control your costs on the most expensive section of your logistics journey.
The team at SmartRoutes have been exceptional. They were able to get us up and running in no time and even came on-site to understand operations and tailor everything accordingly. Since then support has always been there at a moments notice too.Grennans Transport
Automatically email your customers after delivery with proof of delivery photo or e-signature
Drivers can capture recipient e-signature as proof of delivery directly on their SmartRoutes app
Use the mobile app to take a photo of delivery location and share with relevant parties
Integrate with your systems
Sync proof of delivery information back to your ERP system
Beautiful and intuitive delivery driver apps on iOS and Android that get the delivery job done
Sync field and depot
Capture all delivery activities in real-time including progress of route stops, proof of delivery and driver notes
Filter orders by scheduled, in progress, completed or undelivered to successfully manage orders
Print out manifests or labels direct from system
Follow up with customers post-delivery with branded proof of delivery documentation
And that’s not all…check out other SmartRoutes features
Proof of delivery is crucial to closing the service loop
Proof-of-delivery is critical to closing the delivery loop. Proof of a service call being completed to a customers satisfaction is also essential in field sales and servicing companies. Deliveries in the field is an inherently uncertain activity and POD helps to bring clarity to the last mile. Electronic, automated POD improves your systems and reduces administrative time spent on the backend of your operation.
59% of consumers say a positive delivery experience has encouraged them to make a repeat purchase – IMRG
Monthly Savings of implementing SmartRoutes
This does not include reduction in carbon footprint, increases to delivery experience for customers, proof of delivery functionality and hedging against driver attrition