How to sign up for SmartRoutes
Where do I log in as an admin user?
Where do I log in as a driver?
Unable to sign up for a free trial as it says "An account is already set-up for this email address. Please click here to sign in"
Integrations: How does it work?
Tips on how to optimize your trial
Uploading Data to SmartRoutes
How to add drivers
How to format and upload spreadsheets and .csv files
How to Add Stops in SmartRoutes
Address formatting and common issues
Driver Settings: How to add driver breaks and skills
How to ensure loads are 'balanced' between drivers
Customer Booking Portal: How to confirm time windows with customers
How to add collection 'stops' as well as pick up 'stops' on a route
How to set up stop durations
Vehicle Settings: How to add vehicle capacity and other constraints
How to add custom fields
Zones: How to add zones to your routes
How to Plan a Route
How to make changes to your routes
How to dispatch routes
Make changes to already dispatched routes
Labels, Proof of Delivery and Analytics
How to print labels
How to take proof of delivery
How to access driver analytics and reports
Customer Notifications and Driver Tracking
How to set up customer notifications
How to track drivers in real time
Admin, Account Information and Help
I outsource my deliveries, can I still use SmartRoutes?
How SmartRoutes Pricing and Billing Works
How to update your billing information
How to upgrade your account from a free trial
How to change your subscription plan
How to or add and remove vehicles
How to cancel your account
How to reactivate an old account